November 13, 2025

Global Control Tower and visibility fuel structured logistics

Case study about how WML secured cost savings and structured logistics

Managing complex logistics for global spare parts and consumables for over 600 vessels, the customer is in need of a digital visibility tool to maintain a 24/7 overview of purchase orders and shipments to enable efficient communication among all stakeholders and optimize costs.

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The customer faced increasing costs and inefficiencies in managing their global spare parts and consumables supply chain. With a large number of suppliers and limited visibility across shipments, the decentralized process became fragmented and resource-intensive.

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Wrist Marine Logistics implemented a global Control Tower solution, supported by a state of-the-art digital visibility tool. The system gave the customer an unprecedented overview of its shipments and simplified communication between all parties involved.

WML’s solution helped us move from exception-handling to structured logistics. We save money and time – and our teams have much more control.”

Technical Management

Challenge

Customer in need of realtime visibility and improved reporting across shipments

Solution

Global Control Tower Solution from Wrist Marine Logistics

Result

Satisfied customer with cost savings, more control and structured logistics

Key challenges

Fragmented supplier landscape leading to friction and administrative complexity
Manual errors caused by incorrect shipment declarations
Lack of shipment consolidation, resulting in higher costs and CO2 emissions
Poor transparency and limited predictability across the supply chain
High coordination effort between multiple stakeholders

Key solutions

Single point of contact for all logistics activities
Purchase order management, including supplier follow-up and order collection
Door-to-deck Track & Trace with EDI integration for real-time shipment visibility
KPI and supplier performance management
Shipment bundling to reduce costs and emissions
Integrated documentation and pre-alerting aligned with vessel schedules
Transparent control of incoming goods, lead times and exceptions
Budget Management for selected vessels

Achieved benefits

~10–15% reduction in total shipment volume
~20% time reduction per shipment handling process
~USD 7,000 in annual cost savings per vessel in freight and handling
~30–50 hours savings per week for customer’s technical department
Reduced Total Cost of Ownership (TCO)
Improved CO2 footprint & reporting capabilities