Control Tower

A global and central logistics hub that manages every step door-to-deck – from supplier to vessel – across all parties and transport modes involved, with one dedicated point of contact.

– CONTROL TOWER SOLUTION –

Simplifying supply chain complexity

We tailor our services to your needs, increasing visibility and control across your supply chain to support efficient operations and reliable delivery.

One control tower. Full visibility. Smooth operations.

Global door-to-deck, with consistent, scalable processes to optimize cost

PO management (First and last mile), reducing complexity and delays

KPI management, monitoring and  analyzing to meet goals

Managing all transport modes, sea, air, road freight, etc.

Single point of contact to ensure accountability

Track & trace in Expert Care for predictive decision-making and forecasting

Proof of value

28
%
Fewer deliveries per port call
40
%
Time reduction and workload for coordination
15
%
Improved Total Cost of Ownership
– CONTROL TOWER SERVICES –

Our Control Tower services

Our Control Tower services are designed to provide end-to-end visibility and control across your supply chain, ensuring efficient operations, informed decision-making and reliable delivery.

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Consolidated deliveries

When possible, we consolidate orders with owners’ goods, stores and provisions to reduce logistic chains, cost and operational complexity.

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Destination services

We offer comprehensive destination services including airport transfer, customs clearance, handling and re-labelling and packing.

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Fast-track handling

We provide fast-track handling and quick logistics setups to support urgent, short-term or unplanned operational needs.

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Global door-to-deck

We coordinate the entire flow from pick-up and transport to onboard delivery, using standardized, scalable processes that reduce cost and ensure consistent logistics worldwide.

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Hand carry/OBC

We provide dedicated hand carry/OBC solutions for critical shipments, ensuring urgent spare parts are transported with full control and minimal transit time.

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KPI management

We track, monitor and analyze operational and supplier KPIs, providing the insights needed to meet goals and drive measurable performance improvements.

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Managing all transport modes

We handle the global movement of spare parts by air, sea and road freight, covering everything from standard shipments to out-of-gauge cargo, OBC, project cargo and hand carries.

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PO management

We manage purchase orders from first to last mile – from supplier pickup to central stock point – reducing complexity, delays and handovers.

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Quality checks upon arrival at the stockpoint

We perform structured quality checks upon arrival to ensure that the spare parts meet specifications and are ready for onward use or distribution.

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Return management

We coordinate return flows across warehousing and international transport, ensuring efficient and controlled reverse logistics.

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Single point of contact

We provide a single point of contact to ensure accountability, faster decision-making and consistent communication.

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Track & trace

We offer real-time track & trace through our online customer portal, providing full transparency, easy access to data and reports, and the insights needed for predictive decision-making and forecasting. EDI integration with clients is supported.

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Warehousing

We provide warehousing, inspection and staging, integrated with transport to reduce delivery failures – including up to 6 months’ free storage in main hubs.

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