WML Aalborg Delivers Time-Critical Delivery with Hand Carrier Solution for TORM
A case study about WML Aalborg delivering time-critical shipment
TORM reached out to Wrist Marine Logistics with an urgent request: they needed a package transported from Aalborg, Denmark to Las Palmas, Spain as quickly as possible.
With time working against us, the delivery required an immediate response and a solution built on trust, speed and close coordination. In situations like this, every minute matters – and a strong customer relationship is essential to act fast and make the right decisions.
Working closely with the purchaser, our colleagues quickly identified the best possible option and ensured the shipment could move without delay.
To meet the tight timeline, our colleague left his desk immediately and went straight to the airport to physically hand carry the package through the full journey:
- Aalborg to Copenhagen (14.10–15.00 hrs. lt.)
- Copenhagen to Barcelona (17.20–20.10 hrs. lt.)
- Barcelona to Las Palmas (20.55–23.15 hrs. lt.)
The hand carrier was needed in Las Palmas in the morning – but the package was delivered the very same night, ensuring expert care and full control throughout the process.
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Never has it been more important to work with people that understand and know our business as well as their own. These difficult and ever changing circumstances are in all probability the new norm, constant care and curiosity will be a must to grow.”
